Here you can be part of the family.

Current Team Member?
Access Internal PortalOpens in a new window

WHAT’S ON THIS PAGE:

Be bold. Be inspiring. Be yourself.

Universal Orlando Resort is an all-in-one entertainment destination that includes Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk and Universal Orlando Resort hotels. We bring unforgettable experiences alive for our guests, immersing them in legendary stories, fantastic journeys, exciting nightlife and so much more. No matter what your background is or where your interests lie, there is a place for you here in our Universe.

Our Values

WE DO THE RIGHT THING

Do what’s right for our team, guests, and business. Act with integrity and show others respect.

WE ARE INNOVATORS

Challenge the status quo. Encourage growth by taking smart and creative risks.

WE DRIVE RESULTS

Show our commitment. Take action to execute flawlessly.

WE ARE TEAM PLAYERS

Be inclusive of others. Collaborate to solve problems.

WE MAKE SAFETY A PRIORITY

For our guests. For our Team Members.

WE VALUE OUR COMMUNITY

Support our diverse and interconnected universe. Positively impact our world.

WE HAVE FUN!

Show passion for our brand. Celebrate our accomplishments.

Diversity, Equity & Inclusion

Our unique backgrounds, stories, skills and perspectives within our culture of inclusion help to ensure that Universal Destinations & Experiences is an Employer of Choice. We offer programming for our Team Members to engage, connect and learn more about different cultures, ethnicities, generations, gender and varying abilities. We are One Universe.

Universal Orlando African American Network; Universal Orlando Asian Pacific American Network; Universal Orlando My Abilities Network; Out Universal Orlando; Unidos Universal Orlando; Women’s Network Universal Orlando; Universal Orlando Veterans Network Honoring our American Heroes

Through our programming and initiatives, we highlight authentic perspectives, foster deeper connections among Team Members with similar interests and backgrounds, and create opportunities to share our differences and celebrate the diversity among us. We are focused on the Team Member experience while positively impacting the candidate and Guest experience.

Community Involvement

Central Florida is more than just the home of Universal Orlando Resort. It’s also home to our friends, colleagues, neighbors, families and communities. We’re proud and happy to dedicate our time and resources to make our home a better place to live, work and play.

Volunteerism

Team Members from Universal Orlando Resort volunteer in the community

We immerse ourselves in service to the community. We take center stage, wearing iconic purple t-shirts known throughout Central Florida as belonging to our energetic teams of volunteers.

Workplace Giving

Art of Tomorrow Scholars Program

Group of students on a stage with 'The Art of Tomorrow' in the backdrop.

This program for high school students is a collaboration between Universal Orlando Resort, the Universal Orlando Foundation™, Orange County Public Schools and Valencia College. Students work closely with Universal’s creative departments and community partners to develop long-term relationships with successful professionals. All who enroll are given an amazing pathway to discover and achieve their true potential.

Exceptional Education Experiences

A Caring Community Partner

Bites. Camera. Action.

Group of Universal Orlando team members standing behind a table covered with boxes, breads, and bottled drinks

Universal Orlando Resort, the Universal Orlando Foundation™, Orange County Public Schools and Second Harvest Food Bank™ have partnered to create a mobile food pantry for children and families. Each month during the school year, we host a Farmers Market/Resource Fair at a partner school in Central Florida. These events provide free produce and family food boxes, healthy recipe demonstrations by Universal Orlando Chefs, and the opportunity to learn about locally available resources.

Wish Program

Like, Share & Follow Our Universe

Benefits

Finance

Financial planning support. 401(k) retirement plan. Onsite banking. Employee Stock Purchase Program.

Family

Dependent care assistance plan. Discounted child care. Nursing Mothers at Work Program. Adoption assistance.

Time Away

Vacation time. 10 paid company holidays. Parental leave.

Career Development

Career counseling. Tuition Reimbursement program.

Health

Medical, Dental and Vision Plans. Prescription drug program. Short- and long-term disability. Life, dependent life and AD&D insurance. Onsite medical and pharmacy services.

Mind & Body

Get Healthy! Wellness program. Employee Assistance Program. Work-life balance program.

Transportation

Carpooling and bus stops.

*Some or all of the programs and benefits described are available based on Team Member eligibility.

Perks

We have the best perks in the Universe. These little extras really add up to big-time savings and fun!

Free admission to Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, SeaWorld® Orlando and Busch Gardens® Tampa Bay (subject to blockout dates)
Complimentary park tickets each quarter
Discounts on park tickets, passes, food and merchandise
Red Carpet and Friends & Family rates at Universal hotels
Discounts at local merchants
Recognition Programs
Team Member Referral Rewards Program
Team Member engagement events throughout the year
Universal Orlando Resort sports leagues
Advance screenings of select Universal movies
Discounted movie tickets for Universal Cinemark
And much more!